Notice of Nondiscrimination and Accessibility Rights
Covenant Health Partners and its Affiliates (collectively “Covenant
Health Partners”) comply with applicable Federal civil rights laws
and do not discriminate on the basis of race, color, national origin,
age, disability, or sex. Covenant Health Partners does not exclude people
or treat them differently because of race, color, national origin, age,
disability, or sex. Covenant Health Partners:
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Provides free aids and services to people with disabilities to communicate
effectively with us, such as: (a) Qualified sign language interpreters;
and (b) Written information in other formats (large print, audio, accessible
electronic formats, other formats).
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Provides free language services to people whose primary language is not
English, such as: (a) Qualified interpreters; and (b) Information written
in other languages.
If you need any of the above services, please contact the appropriate Civil
Rights Coordinator below. If you need Telecommunications Relay Services,
please call 1-800-833-6384 or 7-1-1.
If you believe that Covenant Health Partners has failed to provide these
services or discriminated in another way on the basis of race, color,
national origin, age, disability, or sex, you can file a grievance with
Covenant Health Partners by contacting the Civil Rights Coordinator for
your location listed below:
Civil Rights Coordinator
3506 21st Street, Suite 301, Lubbock, TX 79410
Tel: 806-725-0085;
Interpreter Line: 800-264-1552
Email:
natalie.ramello@covhs.org
You can file a grievance in person or by mail, fax, or email. If you need
help filing a grievance, one of the Civil Rights Coordinators is available
to help you.
You can also file a civil rights complaint with the U.S. Department of
Health and Human Services, Office for Civil Rights, electronically through
the Office for Civil Rights Complaint Portal at
https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC, 20201
1-800-368-1019 or 800-537-7697 (TDD).
Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html
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English
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ATTENTION: If you speak languages other than English, language support
services is available to you. Call TTY:711
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Spanish
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ATENCIÓN: Si habla español, tiene a su disposición
servicios gratuitos de asistencia lingüística. Llame al (TTY: 711).
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Chinese
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注意： 如果您講中文，我們可以給您提供免費中文翻譯服務，請致電 (TTY: 711）
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Vietnamese
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CHÚ Ý: Nếu bạn nói Tiếng Việt, các dịch vụ
hỗ trợ ngôn ngữ miễn phí có sẵn dành cho bạn. Gọi
số (TTY: 711)
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Tagalog
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PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo
ng tulong sa wika nang walang bayad. Tumawag sa (TTY: 711).
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Korean
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주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (TTY: 711) 번으로 전화해 주십시오.
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Russian
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ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные
услуги перевода. Звоните (телетайп: 711).
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Armenian
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ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել
լեզվական աջակցության ծառայություններ: Զանգահարեք (TTY (711)՝
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Arabic
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ُرجى الانتباه: إذا كنتم تتكلمون اللغة العربية، فأعلموا أن خدمات المساعدة
اللغوية متوفرة مجاناً لكم. اتصلوا برقم الهاتف (أو بخط المبرقة الكاتبة
TTY لضعاف السمع والنطق على الرقم 711).
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Persian (Farsi)
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توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای
شما .بگیرید تماس (TTY: 711) با. باشد می ف
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Japanese
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注意事項：日本語を話される場合、無料の言語支援をご利用いただけます.（TTY:711）まで、お電話にてご連絡ください.
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Punjabi
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ਧਿਆਨ ਧਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਿੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਧਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ
ਮੁਫਤ ਉਪਲਬਿ ਹੈ। (TTY: 711) 'ਤੇ ਕਾਲ ਕਰੋ।
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Mon-Khmer,
Cambodian
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ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល
គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (TTY: 711)។
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Hindi
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ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं
उपलब्ध हैं। (TTY: 711) पर कॉल करें।
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Hmong
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LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab
dawb rau koj. Hu rau (TTY: 711).
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Thai
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เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (TTY: 711)
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German
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ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: (TTY: 711).
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Urdu
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خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب
ہیں ۔ کال کریں (TTY: 711).
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Ukrainian
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УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної
служби мовної підтримки. Телефонуйте за номером (телетайп: 711).
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French
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ATTENTION: Si vous parlez français, des services d'aide linguistique
vous sont proposés gratuitement. Appelez le (ATS: 711).
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Laotian
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ໂປດຊາບ: ຖ້ າວ້ າ ທ້ ານເວ້ າພາສາ ລາວ, ການບ້ ລການຊ້ ວຍເຫ້ ອດ້ ານພາສາ, ໂດຍ້
ບເສ້ ຽຄ້ າ, ແມ້ ນມພ້ ອມໃຫ້ ທ້ ານ. ໂທຣ (TTY: 711).
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Gujarati
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સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ
તમારા માટે ઉપલબ્ધ છે. ફોન કરો (TTY: 711).
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Cushite
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XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan
ala, ni argama. Bilbilaa (TTY: 711).
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Amharic
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ልብ ይበሉ፦ የሚናገሩት ቋንቋ አማርኛ ከሆነ፣ የቋንቋ እገዛ አገልግሎቶች፣ በነጻ፣ ማግኘት ይችላሉ። በ (መስማት
ለተሳናቸው: 711) ይደውሉ።
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Romanian
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ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii
de asistență lingvistică, gratuit. Sunați la (TTY: 711).
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Samoan
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MO LOU SILAFIA: Afai e te tautala Gagana fa'a Sāmoa, o loo iai auaunaga
fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: (TTY:711)
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Ilocano
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Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan
bayadna, ket sidadaan para kenyam. Awagan ti (TTY: 711).
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Italian
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ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili
servizi di assistenza linguistica gratuiti. Chiamare il numero (TTY: 711).
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Polish
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UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy
językowej. Zadzwoń pod numer (TTY: 711).
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Norwegian
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MERK: Hvis du snakker norsk, er gratis språkassistansetjenester tilgjengelige
for deg. Ring (TTY: 711).
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Pennsylvanian
(Dutch)
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Schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit
die englisch Schprooch. Ruf selli Nummer uff: Call (TTY: 711).
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